Some manufacturers handle product warranties directly with your customers.
Examples include certain Puffco and Lookah electronic devices and branded vaporizers.
For these items:
- After the item leaves your shop, direct customers to the manufacturer’s warranty page.
- Keep receipts and serial numbers handy; many brands require proof of purchase and product registration.
- Warranty decisions (repair, replacement, denial) are made by the manufacturer, not SPS.
If you’re unsure whether a product is covered by a brand warranty, ask us before you sell it.
Nov 24, 2025
